Coordinateur de solutions clients
Since 1969, we, the svt group of companies, have been one of the leading suppliers in passive fire protection and damage restoration. We are represented at more than 50 locations nationwide and operate internationally in many countries with our own companies and partner firms. Our employees are experts in a wide range of fields: whether passive fire protection or damage restoration, we are united by a passion for what we do.
As part of its growth strategy, Pyroguard is creating a cross-functional role that bridges commercial, technical, and procurement teams. This newly created position aims to support the sales team in technical analysis and quoting, while also contributing to the reinforcement of our supply chain.
The successful candidate will play a key role in identifying technical solutions, assisting in quotations, and exploring alternative or complementary sourcing options to improve purchasing processes and ensure supply chain resilience.
Your Tasks
1. Commercial and Customer Support
- Assist in feasibility analysis and technical interpretation of customer needs.
- Contribute to the preparation of quotations and responses to tenders.
- Recommend alternative technical solutions based on project constraints (cost, performance, lead time).
- Support the sales team in preparing technical and establish some commercial offers.
2. Technical Analysis and Product Knowledge
- Assess project feasibility from a technical standpoint.
- Suggest product alternatives or optimisations in line with regulations.
3. Sourcing and Supply Chain Optimisation
- Identify potential new suppliers or industrial partners in Europe and beyond.
- Evaluate technical and commercial feasibility with new sourcing channels.
- Propose alternatives to reduce risk and improve supply chain robustness.
- Collaborate with the purchasing department to improve competitiveness and supply reliability.
4. Cross-Functional Coordination
- Act as a central interface between sales, technical, and procurement teams.
- Help streamline internal processes to reduce response times and standardize quoting practices.
Your Profile
- Degree in engineering, industrial materials, or technical-commercial fields (Bachelor’s or Master’s level).
- Experience in an industrial or technical environment (ideally in glass)
- Strong analytical mindset, technical curiosity, and structured problem-solving skills.
- Business-oriented, with good communication and teamwork abilities.
- Proficiency in Excel and quoting tools; knowledge of Salesforce and/or ERP systems is a plus.
- Professional level of English required; other European languages are an advantage.
We Offer
Corporate Benefits
Discover attractive offers on products and services from more than 800 well-known suppliers and top brands.
Development Prospects
Our internal and external training and further education offers will help you learn, grow and shape your career path as you see fit.
Feedback culture
We attach importance to maintaining an honest, open communication style. Therefore, we take the time to talk with, and give feedback to, each employee because we want them to feel valued and comfortable in the long term.
Sounds like an exciting job?
Then hit the Apply button and let us know about you! If you have questions for us, we will be delighted to answer them. Please feel free to reach out to Isabelle from the Talent Acquisition team, who can be contacted as follows:
+33 3 87 00 28 15
Saverto Holding GmbH
Talent Acquisition
Karnapp 25
21079 Hamburg | Deutschland
Why this role?
This position offers a unique opportunity to sit at the crossroads of commercial, technical, and strategic operations. It combines hands-on support with longer-term strategic thinking, helping Pyroguard deliver better customer service while strengthening its sourcing capabilities.