Branch Manager
Location: Seingbouse, France
At FireGlass, we supply certified fire-resistant glazing solutions – cut to size, ready to install, and tailored to your project. With fast delivery, reliable service, and a clear focus on safety, we help protect what matters most. That's the Fire Glass Promise - safety, quality, and service you can trust.
Join us in our mission to build a workplace where everyone feels they belong, where their differences are celebrated, and where they can thrive personally and professionally.
We are committed to fostering a culture that celebrates diversity, equity, and inclusion. We believe that diverse perspectives and experiences drive innovation and creativity, and we are dedicated to creating an inclusive environment where all employees feel valued, respected, and empowered. We welcome applicants of all backgrounds, identities, and abilities. Our hiring decisions are based on qualifications, merit, and business needs. We strive to remove barriers to employment and provide equal opportunities for advancement and growth within our company.
As an organization, we actively work to challenge bias and discrimination in all its forms. We are committed to continuous learning and improvement, ensuring that our policies, practices, and programs promote diversity, equity, and inclusion at every level.
The Branch Manager is responsible for the overall leadership and performance of the branch, ensuring efficient day-to-day operations while delivering excellent customer service, driving sales growth, and maintaining compliance with company policies and industry regulations. The role involves leading and developing a high-performing team, managing operational resources, and implementing business plans to achieve commercial objectives and support the organisation's continued success.
Your Tasks
- Lead and manage all branch operations, ensuring efficient distribution, customer service, sales performance, compliance, and achievement of key performance indicators (KPIs).
- Develop and implement the branch business plan, contributing to company objectives, identifying growth opportunities, and monitoring operational performance.
- Manage, motivate, recruit, train, and develop staff, conducting performance reviews, addressing skills gaps, and fostering a high-performing team.
- Drive customer satisfaction and business growth by maintaining strong client relationships, resolving customer issues promptly, and identifying new sales opportunities.
- Ensure compliance with company policies, quality standards, health and safety requirements, and all relevant legislation, maintaining effective audit and operational controls.
- Monitor branch performance and resources, preparing management reports, coordinating people and materials effectively, and promoting continuous improvement through effective leadership and decision-making.
Your Profile
- Extensive knowledge of the fire glass industry, including products, relevant regulations, and health and safety requirements.
- Proven leadership and management experience, with the ability to lead, motivate, develop, and delegate effectively to a high-performing team.
- Strong analytical, problem-solving, and decision-making skills, with the ability to identify issues, evaluate options, and implement effective solutions.
- Excellent communication and IT skills, with the ability to communicate effectively with customers, colleagues, and senior management, while accurately analysing and recording data.
- Ability to work independently with initiative, demonstrating a commitment to quality, continuous improvement, and equality, diversity, and inclusion in the workplace.
- A recognised Management or Supervisory qualification is desirable.
We Offer
A Job with Relevance
See you career from a new perspective and work with us to make the world a safer place!
Birthday Holiday
One extra holiday in your birthday month
Celebrate Success
We organise team and company events at regular intervals because a strong company relies on a strong team.
Sounds like an exciting job?
We look forward to receiving your application!
Your HR contact person, Johnson Ahmed, will get back to you as soon as possible!
FireGlass UK Ltd.
24-26 Hainge Road , Tividale
Oldbury, West Midlands B69 2NH | United Kingdom