Administrative Assistant (All Genders)

Einsatzort: 

Die Saverto Holding GmbH ist einer der führenden Hersteller modernster Brandschutzprodukte und -systeme für den passiven Brandschutz. Mit unseren etablierten Marken und innovativen Entwicklungen bieten wir das umfassendste Produktportfolio Europas – für Anwendungen an Land, zu Wasser und in der Luft. 

• You will join a busy team to provide an efficient data and clerical support to the Sales and Estimating department.

• You will have competent I.T. and data entry skills and office experience as well as a high level of attention to detail, effective organisational and communication skills (both orally and written), and experience of providing excellent customer service.

• Prepare and sort documents/data sheets for the purpose of data entry.

• Establish entry priorities by maintaining understanding of what data needs to be entered first.

• Ensure the data recorded is entered onto the specific database completely and accurately.

• Verify completed work for accuracy and make any required changes immediately.

• Maintaining adequate records, keeping an up to date filing system.

• Operate a variety of standard office machines, including pc, a variety of computer software including Microsoft Office, phone, fax and photocopying machine.

• Communicate verbally and in writing with customers/suppliers and relevant staff as necessary.

• Maintains customer confidence and protects operations by keeping information confidential at all times.

• Contributes to team effort by accomplishing related results as needed.

• Sending standard emails and reports

• Answer resolve and direct customer and internal calls to relevant department.

• Assisting the team in sales calls and quotation follow ups.

• Establish and maintain effective working relationships with co-workers, supervisors and customers.

• Pursue personal development of skills and knowledge necessary for the effective performance of the role.

• Undertake any other duties commensurate with the role as and when required. This job description sets out a summary of the key features of the role. It is not intended to be exhaustive and will be reviewed periodically to ensure it remains appropriate for the role.

• To undertake the role of Admin Assistant you will need:

• Good telephone and keyboard skills.

• Ability to use common office computer programs (good computer skills).

• Basic knowledge of word processing, spread-sheets and databases.

• Ability to analyse and record data efficiently and accurately.

• Understanding of data confidentiality issues.

• Ability to prioritise workload and manage multiple activities / deadlines.

• Ability to interpret instructions and then implement them.

• Ability to work in a busy office environment.

• Excellent interpersonal skills, ability to communicate effectively both orally and in writing with colleagues and customers.

• Professional etiquette.

• Awareness of, and commitment to, equality in the workplace.

• Ability to work quickly and accurately, and pay attention to detail.

• Excellent customer service skills.

• An awareness of health and safety issues.

• An organised approach and excellent time management skills.

• Ability to work well as part of a team.

• A good level of English spelling and grammar.

• Good numeracy skills.

• Ability to use your own initiative.

• Experience and Qualifications

• No formal experience or qualifications are needed for this role although a good standard of general education is required and GCSEs or equivalent in English and Maths.

• Experience in general office administration is also desirable but not essential as there will be an opportunity to ‘train on the job’ through an apprenticeship.